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COOKIE POLICY

In accordance with Law 34/2002 of 11 July 2002 on Information Society Services and Electronic Commerce, you are hereby informed that this website, www.servinform.es is owned by SERVINFORM, S.A. This website uses first-party and third-party cookies to analyse audiences, visits, website traffic and the influx of people and traffic from the different keywords we use.

Our Cookie Policy is subject to periodic updates and strives to help you understand the definitions and generic functions of cookies, the type of cookies we use and how we use them, the purpose of the cookies used, identify who uses cookies, and the options users have to accept, refuse, or revoke consent and to delete cookies.
We will also inform you if international data transfers and profiling are carried out.

Users can access this information at any time via the link provided on the website. You can also modify your cookie preferences through the cookies configuration section enabled and your browser options.

WHAT ARE COOKIES?

A cookie is a small piece of text that the websites you visit send to your browser with a view to allowing the website to remember information about your visit.

This website uses cookies and/or similar technologies that store and retrieve information while you browse.
In general, these technologies may serve a variety of purposes, such as remembering your preferred language, recognising you as a user, obtaining information about your browsing habits, or customising the way content and other options are displayed, which may make your next visit easier and the site more useful to you.
Cookies play a very important role, as without them, using websites would be a much more frustrating experience.

WHAT ARE THE DIFFERENT TYPES OF COOKIES?

There are different cookies, according to the entity that manages them:

First-Party cookies: managed by the domain to which the user accesses and from which he/she requests a specific service (in this case the domains owned by the website).

Third-Party Cookies: sent to the user’s device from a domain or equipment other than the one being accessed.

Cookies, according to the purpose:

Technical cookies: allow the user to browse a website, platform or application and use the different options or services available thereon, including those that the publisher uses to allow the management and operation thereof and enable its functions and services, such as, for example, controlling traffic and data communication, identifying the session, accessing restricted access areas, remembering the elements that make up an order, carrying out the purchase process of an order, managing payment, controlling fraud linked to the security of the service, making an application for registration or participation in an event, counting visits for the purpose of invoicing licenses for the software that runs the service (website, platform or application), using security features while browsing, storing content for video or sound broadcasting, enabling dynamic content (e.g. text or image loading animation) or sharing content through social networks.

Preference or personalisation cookies: these are cookies that allow information to be remembered so that the user can access the service with certain characteristics that may differentiate their experience from that of other users, such as, for example, the language, the number of results to be shown when the user performs a search, the appearance or content of the service depending on the type of browser through which the user accesses the service or the region from which they access the service, etc.

Analysis or measurement cookies: These are cookies that allow the tracking and analysis of the behaviour of users of the websites to which they are linked, including the quantification of the impact of advertisements.
This type of cookie is used to measure activity on the website, application or platform in order to make improvements based on the analysis of the data on the use made by users of the service.

Behavioural advertising cookies: these store information on user behaviour obtained through continuous observation of browsing habits, which allows a specific profile to be developed in order to display advertising.

Cookies according to the period of time they remain active:

Session cookies: they will be deleted once the user leaves the website that generated them.

Persistent cookies: the data remains stored in the terminal and can be accessed and processed for a period set out by the data controller.

WHAT TYPE OF COOKIES DO WE USE?

STRICTLY NECESSARY COOKIES

These are cookies that are sent to the user’s device from a computer or domain managed by the publisher itself and from which the service requested by the user is provided.

Necessary cookies help make a website usable by enabling basic functions such as page navigation and access to secure areas of the website.
These cookies are necessary for the website to function and cannot be disabled on systems.
The website cannot function properly without these cookies.
They are generally only configured in response to actions you take when requesting services, such as setting your privacy preferences, logging in or filling out forms.
You can set your browser to block or alert you to these cookies, but some areas of the website will not work.
These cookies do not store any personal data.

COOKIE NAME
OWNER
PERIOD
SERVER SENT FROM
moove_gdpr_popup
Servinform, S. A.
1 Year
servinform.es

THIRD-PARTY COOKIES

This website uses Google Analytics and Hotjar.com cookies.

We use analytical cookies to obtain information on tracking and analysing the behaviour of website users.

Collect and unify, in statistical reports, data on website traffic, total audience, visits to specific pages, click tracking on certain parts of the website, etc.

It allows us to ascertain how you use our website, which sections are the most or least visited and, at the same time, to offer you information about our products and services.

COOKIE NAME
OWNER
PERIOD
SERVER SENT FROM
OPT-OUT
_ga
Google
2 Years
http://www.google-analytics.com/analytics.js
https://tools.google.com/dlpage/gaoptout
_gid
Google
2 Years
http://www.google-analytics.com/analytics.js
https://tools.google.com/dlpage/gaoptout
_gat_gtag
Google
2 Years
http://www.google-analytics.com/analytics.js
https://tools.google.com/dlpage/gaoptout
_hjid
Hotjar Limited
1 Year
https://static.hotjar.com/c/hotjar-1538307.js
https://www.hotjar.com/privacy/do-not-track/

HOW CAN COOKIES BE DISABLED?

At any time, and, as a minimum, while installing or updating your browser, you can accept or reject the installation of cookies, or reject the installation of a specific type of cookie, such as third-party cookies, by changing your browser settings.

Furthermore, after each session you can delete all or some of the stored cookies. Users can also activate:

  • Private browsing, whereby your browser no longer stores your browsing history, website passwords, cookies and other information about the pages you visit.
  • The do-not-track function, whereby the browser asks the websites you visit not to track your browsing habits, for example, to show you relevant advertising on the websites you visit.

We recommend consulting your browser’s help function to learn about the different options when it comes to managing cookies. You can find information on how to manage your cookie preferences in the most common browsers at the links below:

Internet Explorer: http://windows.microsoft.com/es-ES/windows-vista/Block-or-allow-cookies

Firefox: http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we

Safari: http://support.apple.com/kb/HT1677?viewlocale=es_ES

Google Chrome: https://support.google.com/chrome/answer/95647?hl=es

Opera: http://help.opera.com/opera/Windows/2393/en/controlPages.html#manageCookies

Please note that blocking cookies may affect some or all of the functionality of our website.

You can find out about the transfers to third countries that, where applicable, are made by the third parties identified in this cookie policy in their corresponding policies (see the links provided in the “Third-party Cookies” section).

The following cookies are exempt from the obligation to provide information and obtain consent: (i) “user login” Cookies; (ii) user authentication or identification Cookies (session only); (iii) user security Cookies; (iv) media player session Cookies; (v) session Cookies for load balancing; (vi) user interface customisation cookies; (vii) plug-in Cookies for sharing social media content.

For information that does not specifically refer to cookies, please consult our Privacy Policy or Legal Notice.

If you have any questions or concerns with regard to this Cookie Policy, you can contact us at protecciondedatos@servinform.es. Complete information about the applicable regulations with regard to cookies on the Spanish Data Protection Agency website. www.aepd.es.